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Privacy statement

Pelikan Hardcopy (Scotland)Ltd. PRIVACY STATEMENT EUROPEAN UNION

Pelikan Hardcopy (Scotland) Ltd. is the UK business of Pelikan Vertriebsgesellschaft mbH & Co. KG Germany.

At Pelikan Hardcopy (Scotland) Ltd. we value the trust of our customers.  To earn your trust, we respect your privacy in handling personally identifiable information relating to you and your communications  with us.

This Privacy Statement describes who controls the personally identifiable information we gather about you, what personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By providing personal information to Pelikan Hardcopy (Scotland) Ltd, you are accepting the terms of this privacy statement. 

Who controls personally identifiable information gathered about you?

Data that is gathered about you is controlled by Pelikan Hardcopy (Scotland) Ltd  of which the UK headquarters are located at Markethill Road, Turriff, Aberdeenshire, AB53 4AW.

What personally identifiable information does Pelikan Hardcopy (Scotland) Ltd request?

We collect personally identifiable information that you voluntarily provide to us when you send us a letter , e-mail or log into our Teachers portal.  This information may include your name, mailing address, e-mail address, telephone number, fax number, and other optional demographic information,  as well as data relating to your use of our web site. You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information in order for you to register on the site,  to send you offers or information that you request.

Where is the collected information stored?

The personally identifiable information we collect about you will be stored and processed on electronic information systems operated by Pelikan Hardcopy (Scotland)Ltd  located primarily in Germany, although some of such information may remain on data storage systems in the country where originally provided.

What about web site "cookies"?

Our web sites in the European Union  may utilise "cookies" for limited purposes intended to provide you with a more convenient web experience, such as bypassing our opening splash page if you so choose, remembering your auto-login name and password if you so choose. Cookies are small data files that are stored on your computer's hard drive. Cookies do not give us control over your computer.  Some of our business allies whose sites are accessible from our site may also use cookies, but we have no access to or control over these cookies.

How does Pelikan Hardcopy (Scotland) Ltduse personally identifiable information about you?

The personally identifiable information that you voluntarily provide to us will be used to  notify you about new services or information. We may also use your e-mail address to identify you on our internal systems. The personally identifiable information that we store in cookies is used to track your activity at our web site and to remember your individualised settings (such as your password and the configuration of your Internet browser software) to make your visit more convenient and to make it unnecessary for you to re-enter such information when you make return visits to our site.

With whom might Pelikan Hardcopy (Scotland)Ltdshare personally identifiable information about you?

We will not disclose personally identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorised by you at the time such information is collected.

We contract with other companies to provide  specific  services to you.  For example,  we use outside service providers to host our web site, to send e-mails to customers and prospective customers, and to provide direct mailing services. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally identifiable information for other purposes without your authorisation.

We may share your personally identifiable information within thePelikan family of businesses in order to send you information that you request or that we believe may be of interest to you.

We may share personally identifiable information with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our web site terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our businesses.

Does Pelikan Hardcopy (Scotland)Ltd conduct special programs that use personally identifiable information?

We may occasionally conduct surveys, contests, or other promotional programs that involve the collection of personally identifiable information.  Participation in these programs is completely voluntary, so that you have a choice whether to disclose the requested information without limiting your ability to visit our web site.  Personally identifiable information requested may include contact information (such as name and address), and demographic information (such as gender, postal code, or age).  Contact information will be used to notify you of new features that we feel would be of interest to you.  Survey information may be used or disclosed for the purposes of monitoring or improving the performance of our web site operations.

We generally do not intend to collect information through our web site from minors.  If we conduct a special online program that is open to minors, then minors will be permitted to participate only with the consent of a parent or guardian or will otherwise be given the opportunity to participate without the need to provide personally identifiable information.

How can you limit the use and sharing of personally identifiable information about you?

If your contact information indicates that you are located in an EU country which requires prior consent for sending information which is strictly promotional in nature for goods similar to that which you have ordered, and without prejudice to more stringent rules under any applicable law, we will not send you such strictly promotional information unless you have requested it by sending an e-mail to www.pelikan.co.uk.  In all events, you may decline at any time and for free to receive promotional e-mail from us by sending an e-mail to www.pelikan.co.uk.

Pelikan Hardcopy (Scotland) Ltd does not currently share information with any other parties; however, it may need or choose to do so in the future.

If your contact information indicates that you are located in an EU country which requires prior consent for using and/or sharing your information solely for marketing purposes for goods similar to that which you have ordered, and without prejudice to more stringent rules under any applicable law, we will not use and/or share your personally identifiable information solely for such marketing purposes unless you have permitted it.  In all events, you may ask us at any time and for free to refrain from using personally identifiable information about you for marketing purposes and/or sharing it for the same purpose with other companies with which we have marketing relationships, by sending an e-mail to www.pelikan.co.uk . This Privacy Statement was posted on 1st September  2009. We reserve the right to change our data practices from time to time.  If we revise our European Union Privacy Statement, you may decline to permit us to use your personally identifiable information under the new policy by notifying us as described above.

How can you access or update personally identifiable information about yourself?

It is important that our databases are accurate and up-to-date.  To exercise your rights to access and make appropriate changes or deletions to personally identifiable information relating to personally identifiable information we have gathered about you, please contact us at www.pelikan.co.uk

How is your personally identifiable information protected?

We have implemented numerous safeguards to protect reasonably and adequately personally identifiable information.

Our databases are protected by physical, technical, and procedural measures that restrict information access to authorised persons in accordance with this Privacy Statement.  Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet.  Only employees who need the information to perform a specific job are granted access to personally identifiable information.  Our employees are kept up to date on our security and privacy practices.

When personally identifiable information is collected through our web site, the transmission is encrypted using industry-standard Secure Socket Layer ("SSL") technology and sensitive information such as credit card numbers or account information is encrypted for further protection.  Our web site is a "Secure Site".

You also play a valuable part in security.  Your password to access our web site should never be shared with anyone and should be changed frequently.  After you have finished using our site, you should log out and exit your browser to prevent unauthorised users from using your access.  If you believe that someone has improperly used information about you please contact us immediately in one of the ways provided below.

How may you contact Pelikan Hardcopy (Scotland) Ltd?

If you have any questions about our handling of personally identifiable information relating to you, please contact us at www.pelikan.co.uk or write to us at Pelikan Hardcopy (Scotland) Ltd, Markethill Road, Turriff, Aberdeenshire, AB53 4AW

Copyright © 2009 Pelikan Hardcopy (Scotland) Ltd. All rights reserved

 



 
 
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